FAQs

The answers to these frequently asked questions offer concise information about your child's health and the operations of our practice. If you wish to discuss any of these topics further, please feel free to give us a call.

Frequently Asked Questions

  • Are you accepting new patients?

    Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.


    Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

  • What days are you open?

    Our office is open Monday, Tuesday, Thursday, and Friday. As our schedule is subject to change, please call to confirm office hours.

  • How do I make an appointment?

    To make an appointment with your pediatric provider please call our office. To ensure the best use of time, for both our clinicians and patients, all of our office visits are by appointment only.

  • Do you accept my health insurance?

    Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.

  • How do we contact the after hours doctor?

    Our dedicated pediatric team is available 24/7 to provide pediatric after-hours urgent care. Call our office for urgent concerns.


    We also encourage you to check our child health resources before calling for after-hours urgent care. 


    For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours. 


    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • What is a pediatric nurse practitioner?

    A Pediatric Nurse Practitioner (PNP) is an advanced practice registered nurse with specialized graduate training in pediatric health care. PNPs are nationally board-certified and licensed to provide comprehensive care for infants, children, and adolescents — including well visits, preventive care, diagnosing and treating illness, managing chronic conditions, and prescribing medications.


    Pediatric nurse practitioners combine advanced clinical expertise with a family-centered approach to care.


    To learn more about Pediatric Nurse Practitioners, visit the National Association of Pediatric Nurse Practitioners (NAPNAP). 

  • How often does my child need to be seen in the office?
  • Why does my child need to receive vaccinations?

    Immunizations are vital shots given to children at various ages to protect them from serious and potentially fatal childhood diseases. Ensuring your child receives these immunizations on schedule is the best way to safeguard their health. The American Academy of Pediatrics reports that vaccinations have decreased infections from vaccine-preventable diseases by over 90%. 


    If you have any concerns about vaccinations, feel free to contact our office. We're here to help!

  • What immunizations will my child receive?

    To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.

  • My child needs to see a specialist. What do I do?

    For non-urgent referrals: Most referrals are completed and submitted directly to the specialist's office. Please schedule your appointment with the specialist after your referral has been submitted.


    For urgent referrals: When our provider determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to the specialist.

  • When will I receive lab or test results?

    You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.

  • How do I obtain a prescription refill?

    For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed, however, we do request a prescription refill time of 24-48 business hours. 

  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions. 


    While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, an iron-fortified, milk-based infant formula is a good alternative. 


    We will gladly discuss your diet and feeding concerns at your child's well-care visit.

  • Can I meet my pediatric provider before my baby is born?

    Yes, in fact, we strongly encourage parents-to-be to visit our office for a prenatal "meet and greet" appointment. This is a great way to get acquainted with our office and our pediatric provider.  Visit our expecting parents page for more information.

  • I just gave birth. When should I schedule my baby's first doctor visit?

    We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

  • When should my baby start solid foods?

    As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with your child's pediatrician at your child's well visit.